Offer may not be combined with other promotional offers or discounts and specifically excludes any available Autoship offers. It takes between three and seven days for credit processing, depending on your bank. It is recommended that you have the original method of payment, the receipt or similar proof of purchase, a form of ID, and the product to return the item to PetSmart. Customers who do not provide a receipt may be entitled to a store credit. Offer valid on PetSmart.com. You must bring along your receipt and a valid photo ID, and you must return the fish safely in an appropriate container. Search our database of over 12348 posts with up-to-date information from our experts and veterinarians. The Target return policy for electronics is a month long. Pals Reward Dollars can be redeemed in any Petco store, Unleashed by Petco store, Vetco or on petco.com. While delivery is contact-free, be sure to be home during your delivery window to bring any perishable items inside right away. Without a Petsmart account the company will not be able to look up your receipt unless you have an order number from an order you made on their website. When you have an account at PetSmart, you can look up your past purchases and view your receipts. As of 2022, PetSmart does not accept refunds on Chewy goods. To do this, customers must log in to their PetSmart account, go to the My Receipts page, select the store and transaction receipt they want to reprint, and click Print . There are many cool pets at PetSmart. As a pet owner, you need to provide your pet with all it needs to live a healthy and happy life. What if I lose my certificate? Whether you need an aquarium starter kit for some fish, a cat toy for your feline, or a dog bed to keep Fido comfortable, always choose top-quality products whenever you can. As such, people often wonder if they will be able to make returns to Petsmart if they bought an item from Chewy and not from Petsmart itself. For a return or exchange on your PetSmart order, bring your receipt with you and your mode of payment. When you buy via links on our site, we may earn an affiliate commission at no cost to you. She has a strong love for all animals of all shapes and sizes (and particularly loves a good interspecies friendship) and wants to share her animal knowledge and other experts' know. While Chewy was previously owned by Petsmart, the two businesses are now run separately from one another and often times sell different products. You can return opened food to PetSmart if you do so within 14 days. They sure do! Returns without a receipt or made after 60 days are eligible for in-store only merchandise credit equal to the lowest company-wide price at which the returned products were sold. You have 30 day to return the item to PetSmart after it has been delivered or 60 days to return an in-store purchase if its damaged or defective. Your browser's Javascript functionality is turned off. In-store purchases can be returned within 30 days of purchase to a Pet Supermarket store. Yes. Sign up for our Treats loyalty program. If youve ever walked around a PetSmart store you know they sell critters like snakes, iguanas, mice, rats, hamsters, and other cool creatures. Unopened packaging must be returned to PetSmart within the following 14-day period: 60 days for unused food, and 14 days for a new or improved product. Click 'sign in' to access your information. You have typically two weeks to send the animal back and you will get your money. Were here to answer all your questions about PetSmarts return policy, so youll know what to expect. Most dog owners can relate to the sinking feeling you get when you buy a big bag of dog food for your pooch, only to find out you picked up the wrong brand by mistake. Returns must be processed within 30 days of receipt of merchandise. First, customers can look up and print a receipt using their PetSmart account online. Enter your email address and we will send you a link to reset your password. Transaction total is prior to taxes and after discounts are applied. If youve ever set foot inside a PetSmart store, you know that this big nationwide retailer sells a wide variety of items, including live pets and lots of pet supplies like food, toys, cages, aquariums, and more. You may not be allowed to return the pet box from PetSmart if its missing. Valid only on orders shipped within the contiguous 48 U.S. states, military APO/FPO addresses and select areas throughout Canada. It would be a huge security risk to be able to access receipts by product bar code. As a result, some smaller pets sold by PetSmart, such as hamsters and rats, come from animal breeding mills. If you do not have your receipt and wish to make a return at PetSmart, you will need to bring the item and a valid form of government-issued photo ID to the store. As many people know, the convenient online petstore, Chewy.com, is owned and operated by Petsmart. You can open a new page and print a PDF of your receipt. Every time you make a purchase in stores, your points balance will be listed at the bottom of your receipt. It is recommended that you have the original method of payment, the receipt or similar proof of purchase, a form of ID, and the product to return the item to PetSmart. Where the animal is from depends on the type of animal it is, and the ethics that surround their breeding. If you continue to use this site we will assume that you are happy with it. Card type and last 4 digits of card number. Get your order in 1 hour with buy online pick up in store. In a nutshell, the brand accepts returns for items in good condition with the deduction of shipping, gift wrapping, and other additional costs. Can I Return An Item Or Animal Without The Receipt To PetSmart? Track recent orders and Treats points history: Track your packages, find receipts, and access your entire order history in one convenient place Favorites: Save a list of your pet's faves to reorder again My Store: Set the store you shop at most to simplify in-store pickup and book PetSmart Grooming salon appointments PetSmart gets its animals from a range of sources, from breeding mills to animal rescue shelters. PetSmart requires a receipt to allow you to return items for monetary value. PHOENIX PetSmart, Inc. common stock and its related subsidiaries, effectively eliminating Chewy as a subsidiary of PetSmart. Transaction total is prior to taxes & after discounts are applied. Check your online retail account, if the past receipt you are looking for was made online. Add a Comment. No. Can You Return an Opened Toy to PetSmart? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Note: Hours for Services (Grooming, PetsHotel and Training) and Holidays may vary. Once you've located your order, select "View Details" next to the corresponding order details to access your receipt. 5 Comments. 100% Unconditional Satisfaction Guaranteed Our policy is simple. Recent orders: Access a list of your recent in-store pickup orders, print your receipts, or reorder a purchase. If you are registered with the PetSmart Treats Rewards program, it will be possible to see and track your recent orders, making it easier to return items without a receipt. What Is PetSmarts Policy Regarding Returns of Live Animals? Keep track of your most recent orders and treat history. Only your store merchant has equipment and software authorized to access product database. The credit card used to purchase the merchandise is required in order for the return to be credited to the same card. (Full Guide) Targets customer, Emeril Lagasse Air Fryer Details Up to 70% fewer calories form fat than deep, Instant Pot Air Fryer These are 50 must-try family friendly recipes for the, Nuwave Air Fryer Nuwave Brio Air Fryer Vs Instant Vortex Plus These two air, Chefman Air Fryer The Best Chefman's Air Fryers Judging by its name, an, Ninja Air Fryer Max Xl Ninja Air Fryer Max Xl That's why takeout, Toaster Oven Air Fryer The Best Small Air Fryer Toaster Ovens Cuisinart TOA-65, Power Xl Air Fryer Grill In-Depth Reviews Of The Top 6 Best Powerxl Air Fryers, Cuisinart Air Fryer Toaster Oven First Impressions Of The Cuisinart Air Fryer, Instant Vortex Air Fryer How Does The Instant Vortex 6-Quart Air Fryer Compare, Walmart is a one-stop-shop for a wide variety of products. Track recent orders and Treats points history: Track your packages, find receipts, and access your entire order history in one convenient place. Our dog did not work out. You'll earn points every time your shop & you can manage your account through the app. You can initiate this process online to receive a shipping label. Everyone recommended great advice, also you can use the iPad. Can I Return An Item Without The Box At PetSmart? PetSmart allows you to return products to their stores. Can I return items that have been damaged? To help figure out the cause of death, employees at PetSmart may ask for a sample of water from your fish tank. The leading US retailer acquired the pet e-commerce platform in May 2017. At what point is it worth it to use a credit card with an annual fee? If you can not find it they can look it up based on your PALS account. Yes, PetSmart can look up receipts. If you have any questions about PetSmarts return policy, ask an employee at your local PetSmart for some help or contact the store online. Not many stores will allow you to return products without a receipt and Petsmart doesnt seem to have any problem with it. There are various methods to return or exchange an item you purchased from PetSmart online. The good news is that you can return an opened toy to PetSmart for an exchange or refund if you do so within 60 days from the day of purchase and show your receipt. The refund will go back to whatever method you paid. Explore. When you have an account at PetSmart, you can look up your past purchases and view your receipts. Many people are curious about the return procedure for products that do not meet customer expectations. You can get a refund or an exchange at your local PetSmart store if you bought an order online. Cute Frogs: 9 Pictures That Will Make You Happy, 5 Best Sources of Iron for Dogs (& How Much They Need Daily). In order to receive a full refund to the original payment method you will need to have valid proof of purchase. Terms and conditions of this offer are subject to change in the sole discretion of PetSmart. To be eligible for a return at PetSmart, you will need to bring back the animal, as well as your receipt and other paperwork or relevant information received at the time of purchase. Orders placed before March 6, 2017 and store orders are not available online at this time. Complete and email TreatsPoints Redemption form to. We use cookies to ensure that we give you the best experience on our website. If you bought a live animal from PetSmart, such as a snake, iguana, or hamster, you have 14 days to return it to PetSmart. (You can choose multiple receipts at once if you wish) and then click Save. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Join our loyalty program & earn points every time you shop! As always my answer applies only to Walmart stores,since that is where I work, I am able to answer from that point of experience. Returning an item purchased with a credit card from PetSmart can allow you to get a credit back on your card. Track recent orders and Treats points history: Track your packages, find receipts, and access your entire order history in one convenient place. To be eligible for a return at PetSmart, you will need to bring back the animal, as well as your receipt and other paperwork or relevant information received at the time of purchase. See www.petsmart.com/treats for details. Customers returned goods are routinely destroyed by PetSmart because theyre unsafe to sell. PetSmart Rewards can be redeemed by letting the cashier know you are using your Rewards (they can look it up with your account number, phone number or email address) or you can redeem points at checkout when shopping online or on the PetSmart app. Did you know that Petco offers a FREE Birthday Club for your pets? Please note that pets must be returned within 14 calendar days. As long as you have an account with Petsmart and used it when making your purchase, you can access your order history (including receipts) through this account. Favorites: We know you want the best for your pet. To look up a receipt, contact PetSmart Customer Service and be prepared to provide the store location, approximate date of purchase, and, if applicable, the contact information of the transaction. To exchange your balance, you will need a receipt. These include: To get a refund or exchange for your PetSmart purchases, simply bring the item, the receipt, and your payment method to the checkout counter. Save 35% on your first Autoship order up to a maximum savings of $20.00 and 5% on all recurring orders.

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