I think i talked to a team lead? We cannot discuss details around this or any situation that may be under investigation. It was for curbside pick up. Out of 477 Giant Eagle employee reviews, 70% were positive. Additionally, I go to pick it up the second time and when asked where the needles are I am told they now need authorized, why not get the authorization together. Close it down! Flu shots are only available from 10a-6p. WHY would you allow such a sick person to work and spread germs to your customers???? Giant Eagle Grocery in Washburn, TN with Reviews December 29, 2022Better Business Bureau520 E Main Street, Suite 100Carnegie, PA 15106RE: Complaint ID ********This letter is in response to the complaint submitted by ***** ****** to the BetterBusiness Bureau regarding their experience at the Grove City Giant Eagle located at2173 Stringtown Road Grove City, OH 43123. If she was helping it would not be anyone to watch! This is not the 1st time this has happened to me. Distribution Coordinator (Current Employee) - Freedom, PA - November 10, 2019. NEVER GOING BACK, Desired outcome: Category Food & Beverages. Branch address 2840 Washington Rd, Canonsburg, PA, 15317, US. Giant Eagle Company. Claim it and get a lot of features. When empty the cart basket closes. 814-734-5036 Giant Eagle Pharmacy. Spacious and very clean store. I'll have to find another establishment for my future meat needs. I flipped. Even the store manager was unaware that flu shot hours were limited! Better Business Bureau: Job Work/Life Balance I like that i get discounts on gas when i shop. I have purchased this chicken many times in the past and it was always delicious. The signs indicate you can buy beer here, which is . She was rude and said nothing. Giant Eagle on the App Store With the renovation that has taken place at the Rochester location (I don't mind utilizing the self check out) however, the staff are left to stand around and talk. Giant Eagle should have signs that tell people that are dropping off scripts, to pull out of drive thru and park until their scripts are ready. The employees name is Elijah B at store #69 Frankstown road 9001 Pittsburgh PA 15235. Companies can ask for reviews via automatic invitations. Then I called. Desired outcome: Giant Eagle grocery store, W Prospect Ave in Ashtabula, Ohio. I have been going back and forth with customer service about a $10 bonus perk i never got. So I did this time. Leave a review. ComplaintsBoard.com is a leading complaint resolution website on the Internet. At the time he was picking up the prescription he presented a transferred prescription coupon entitling us to $15 off of groceries, which was suppose to be put on our Giant Eagle rewards card. I sent the main manager Adrian A**** an email with the transaction history of my card. Had two employees and their manager jumping down my throat over a mask after I explained to them that I have a medical condition, and it isn't proactive for me to wear a mask, they proceeded to harass me and refused service. The most common ethnicity at Giant Eagle is White (74%). Your self check out is hardly a convenience. Claim it and get a lot of features. This has not been a one-time thing, this has been an ongoing issue with me complaining to corporate GE and yet nothing has been done about it. This issue will most likely cause me to switch pharmacies and make sure my family and I never to use giant eagle pharmacy due to the lack of friendly customer service and constant stocking issues. So, off to Rite Aide i go! UPDATE: Thank you for contact support. Giant Eagle 1300 Country Club Road, Monongahela, 38 Complaints and Table of Contents show. So I went to the self-checkout, and there I was harassed by two other employees. It was never added on. 5 Our Avon Lake Giant Eagle on Lear Road , Avon Lake, Ohio , is the Best Brian , The produce manager is simply the BEST Goes over and beyond to help me the customer The Manager is always there if you need him , listens and addresses all our concern I use My friendly Giant Eagle Pharmacy for all my prescription needs . Their were no signs and so i stood in the pick up line for 15 minutes just to find out i needed to be in the drop-off line. This is right after Christmas. Learn how the rating is calculated 1 complaint. I will write and call to everyone I can to let them know how horribly I was treated. Help even if you are not a cashier, you work for GetGo! Not only is it not obvious to this pharmacy but its oblivious to them. This review was chosen algorithmically as the most valued customer feedback. All the time. Another rep told me it's a health insurance issue that they can't do anything about. I can not reply to emails. The apple turnovers were made with mushy applesauce and were tasteless. this item is currently being modified/updated by the task: derive . Kitchen employees told me to go to cashier to have it removed. I'm frustrated. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Hello, Unfortunately COLUMBIA SPORTSWEAR has denied the refund. Your Rochester bakery dept ruined my 6year old sons birthday and the disappointment and cries that came from him when I told him he wasnt going to get the cake he picked out. They are not authored by Glassdoor. Explore an interactive map with places nearby. Fresh food. Wide selection of produce, meat and general grocery products. The only ones breaking the law were your employees, so you should probably inform your employees on the ADA law, because they all broke it when I informed them of my medical condition and how they are breaking the ADA law by harassment, discrimination and refusal of service of someone with a medical condition. Complaint about Giant Food Stores? File now, we help resolve it! Great service on Curbside Pickup in Erie! I have been in the consumer rating business for many years and never seen it as bad as this before. Giant Eagle - car wash I paid for a SHOWROOM car wash and parts of my car weren't even touched! It was on a Tuesday. A store associate called me at 7:40am to ask for substitutions and also for any additional items. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. And having them in the store? The associate was extremely rude to me. Toll-Free Phone: 1-877-868-8947 Monday - Friday 8:00 a.m.-8:00 p.m. (EST) Saturday 9:00 a.m.-5:30 p.m. (EST) Sunday 12:00 p.m.-7:00 p.m. (EST) Local/International Phone: 614-658-3970 Fax: 1-877-291-8154 or 614-921-9866 Email Customer Service: service@gianteaglecontacts.com Mailing Address Giant Eagle Contact Lenses Customer Service Dept. So I went to the self-checkout, and there I was harassed by two other employees. She's aware of the conversation. I would give no stars but a minimum of one star is needed. I am so disappointedthat the storewould sell something like this. This is over a $300 charge. The butchers are LAZY! However, it tried it, and the coffee had no ice in it and was just completely room temp and not good at all. Recently it has been a hassle and very annoying and difficult to swipe your card at the pump and get your free gas and just go.. I noticed I had an item that had to be removed from my bill. Ripoff Report | Giant Eagle Review - Vermilion, Ohio - Giant eagle I mean every one. Pay for this replacement part that your car wash broke. His hair looks like it hasn't been washed out combed in MONTHS. Recently, we have purchased the large size, twice, and both times we have been greatly dissatisfied. I gave her the substitutions and one additional item. My money is already low and they literally took this money and Im having one heck of a time trying to get it back. They bring them out and put them in your truck for you. Publication date 2014-01-24 Topics Giant Bomb, Quick Looks. Giant Eagle carries a vast array of groceries and features a full-service pharmacy, bakery, dry cleaners, deli, and cheese shop. Everyone is so polite and friendly. Submit a complaint and get your issue resolved. Most customers were really nice and then there were some that you just lose faith in humanity from. File a complaint. This person was watching everyone in the line as if they were stealing. Desired outcome: all that "but COVID" bull$#*! Even giant eagle employee get all the brake getgo employee do not have people to cover all the brakes from other stores. 1. I hate to think this is representative of the culture at Giant Eagle because if it is, I'll be writing about this in articles I ghostwrite for a large client in New York. That's right I said, "wanted to fight" me, a customer for wanting to receive needles when I get my medication. Phone number +1 724-942-2802. I like the meat because it's fresh but with these prices, I can't see paying for bags that don't hold up til you get out of the store. ADDITIONAL LINKS Giant Eagle 3239 Washington Pike, Bridgeville, 38 Complaints and Giant Eagle has been my primary grocery store for years and as it seems with the addition of (in my opinion not needed) hardware section, there are many products that are no longer available therefore causing me to now search out a new primary location. Giant Eagle released a new "myperks" program that simplifies the way you earn and redeem perks. Oh and by the way, they have been shopping there under the same circumstance s for the last 3 months! Would never buy them again. Ok ..i put the items back in the cart ,told him he was being very rude and i didnt want the things anymore! For those that need immediate medicine like insulin or inhalers for lung issues, it's a matter of life or death. " No cons, worked 6 years as a cashier, no complaints no regrets, miss those days and evenings working at Giant Eagle " (in 74 reviews) More Pros and Cons Pros & Cons are excerpts from user reviews. They run out of stuff and are not "authorized" to go replenish an item to make the customer happy. Giant Eagle - Need to turn their culture around | Glassdoor They shop my online order, I schedule a pickup, and they load it up. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. 261 7008. Giant Eagle Berea customer service deserves no stars at all, Customers are rude and management lets them berate shoppers. The average employee at Giant Eagle makes $27,418 per year. I do not like going to this Giant Eagle! Heather works the front end of the store she is very rude loud screaming at other employees that work there she made one of the older women cashier's cry in front of customers she screams at them right infront of customers one of your employees that worked there for over 45years retired because of her getting in her face pointing her finger and screaming infront of customers something needs to be done with her you don't treat people that way especially your elders and never scream infront of customers thank you for your time, Desired outcome: It's a stupid idea to stop the weekly mailers. Immediately a woman who works there came over and started bagging my items while I was scanning them. So I am out $200, no refund and my cards have been mysteriously used. When we cut into the cake that evening and served several pieces, people where complaining that they where eating a piece of what looked to be paper. This review was chosen algorithmically as the most valued customer feedback. Featured Giant Eagle complaints Giant Eagle - Cooked chicken I ordered 2- (100 piece cooked chicken)for a post funeral family & friends gathering or repass. Be the first to write a review for Giant Eagle Supermarket. ref# [protected] I received an e-mail that convinced me that Giant Eagle is not sorry for the racism committed against African Americans in your stores. I don't want to have to own a 500.00 phone with a tiny little screen that doesn't show squat. Giant Eagle expands discounts to food nearing its 'best-by' date The remaining 30% were constructive reviews with the goal of helping Giant Eagle improve their work culture. Once I couldn't get there during my delivery time due to a road closure and they worked with me to schedule a later pickup time. Giant Eagle has terrible management, inconsistent and terrible favoritism. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. but 2. When are you guys gonna get the a2 milk? Ripoff Report on: Giant Eagle - Giant eagle metabank visa paypower prepaid card vermilion ohio. When I scratched off the gray box covering the pin to make an online purchase, part of the pin was missing, making the card unusable. No one has called me yet. Jacob Mann - Assistant Store Manager - Giant Eagle, Inc. - LinkedIn They told me it was the best they could do and offered no solutions. You sure have your priorities straight. Some of my articles are about CX (customer experience) and leadership. I said I would write to Ms. Laura Karet about this. Learn how the rating is calculated 1 complaint. Products used:Your customer service stinks. I said well we waited all that time and the car ahead of us received their prescription so how we would know? I ordered 2-(100 piece cooked chicken)for a post funeral family & friends gathering or repass. File a complaint. They Claim I've bounced to many checks and use a third party to make sure the money is there they just bounced 3 of mine and the bank said they never even came though my account plus they are so over Priced they lost my business. I have been a customer of Giant Eagle for about 40 years but the last eight years it has been strained. I will use Rite Aid that does care about the patients well-being, does not let prescriptions expire and notifies the patient when the prescriptions are ready or if there is a problem with a refill.

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